Privacy Policy

Effective Date: January 6, 2025

Peter Otte Productions, LLC ("we," "us," or "our") operates popsb.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We collect the following types of information:

Contact Information: Name, email address, phone number, and mailing address
Payment Information: Credit card details, bank account information (processed securely through Stripe)
Form Submissions: Information you provide through contact forms, quote requests, or other inquiries
Technical Information: IP address, browser type, device information, and website usage data

2. How We Use Your Information

We use your information for the following purposes:

Processing payments and fulfilling service requests
Communicating with you about your projects or inquiries
Sending marketing communications (with your consent)
Improving our website and services
Enforcing our Terms and Conditions
Complying with legal obligations
Preventing fraud and ensuring security

3. Cookies and Tracking Technologies

Our website uses the following types of cookies:

Essential Cookies

Required for the website to function properly, including:

Session Cookies: Maintain your login state and preferences
Stripe Cookies: Process secure payment transactions

Analytics Cookies

Google Analytics: Understand how visitors use our website

You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality.

4. Payment Processing

We use Stripe to process payments securely. When you make a payment:

Your payment information is transmitted directly to Stripe using industry-standard encryption
We do not store complete credit card or bank account numbers on our servers
Stripe's privacy policy applies to payment data: stripe.com/privacy

5. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with:

Service Providers: Third-party vendors who help us operate our business (e.g., Stripe for payments, hosting providers)
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information:

For active accounts: As long as your account remains active
For inactive accounts: 90 days to 2 years after account becomes idle
For legal compliance: Longer if required by law or to prevent fraud
Payment records: As required by tax and financial regulations

7. Your Rights

You have the right to:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Portability: Receive your data in a portable format
Opt-Out: Unsubscribe from marketing communications

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to know what personal information we collect and how it's used
Right to delete your personal information
Right to opt-out of the sale of personal information (we do not sell your information)
Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at info@popsb.com.

9. Do Not Sell My Personal Information

We do not sell your personal information to third parties. We do not share your information for monetary compensation or other valuable consideration.

10. Security

We use reasonable security measures to protect your information, including:

SSL/TLS encryption for data transmission
Secure payment processing through Stripe
Regular security updates and monitoring

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy periodically. The effective date at the top indicates when the policy was last revised. Your continued use of our website constitutes acceptance of any changes.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Peter Otte Productions, LLC
Grievance Officer
Email: info@popsb.com
Address: 1811 State Street, Ste A, Santa Barbara, CA 93110